Keevey Roofing Legal Information
Legal Policies
This page sets out Keevey Roofing’s website terms, privacy practices, POPIA notice, cookie policy, quotation terms, returns and cancellation guidance, disclaimers and contact details for legal and data protection enquiries.
Last updated: 2026
Important Notice
Legal Use of This Page
These policies apply to the website owned or operated by Keevey Roofing and to enquiries submitted through this website, by email, telephone, WhatsApp or other business contact channels.
This page is intended to provide clear legal, privacy and website-use information to customers, contractors, developers and homeowners. It does not replace a signed quotation, supply agreement, engineering specification, truss design document, statutory requirement or professional legal advice.
Business Details
Keevey Roofing Details
Keevey Roofing is a family-owned roofing business with 26 years of trusted industry experience, focused on the manufacturing of custom roof trusses and the supply of roofing materials including timber trusses, light steel trusses, roof tiles, galvanised sheeting and Chromadek sheeting.
Privacy Policy / POPIA
Protection of Personal Information Notice
Keevey Roofing respects your privacy and aims to process personal information lawfully, reasonably and transparently in line with the Protection of Personal Information Act, 4 of 2013, commonly known as POPIA.
When you contact Keevey Roofing, request a quote, submit a form, email plans or communicate through WhatsApp, we may collect and process personal information necessary to respond to your enquiry, prepare a quote, communicate with you and manage business records.
The responsible party for personal information collected through this website is Keevey Roofing, Klerksdorp, North West, South Africa.
Information Officer details should be confirmed internally and published here once formally appointed and registered, where required.
Placeholder: Franco Keevey / Authorised Keevey Roofing Representative.
Information We Collect
Personal Information Collected
We may collect the following information when you contact us or request a quote:
- Name and surname.
- Phone number and WhatsApp number.
- Email address.
- Project location, suburb, town or site area.
- Building plans, drawings, images or roof-related project documents.
- Project type, approximate size, timeline and material requirements.
- Communication records, enquiry notes and quote-related correspondence.
- Technical website data such as IP address, browser type, device type and cookie data.
We do not intentionally collect special personal information unless it is voluntarily included in documents or communications sent to us. Please avoid sending unnecessary personal, medical, financial or identity information unless specifically required for a lawful business purpose.
Purpose of Processing
How We Use Personal Information
Personal information may be used for the following purposes:
- Responding to enquiries and quote requests.
- Preparing roofing material and roof truss supply quotations.
- Reviewing project plans and supply requirements.
- Communicating by phone, email, WhatsApp or other requested channels.
- Managing customer records and internal administration.
- Improving website performance, security and user experience.
- Complying with legal, accounting, tax, regulatory or dispute-resolution obligations.
- Sending limited follow-up communication related to enquiries, quotes or services.
Security & Retention
How We Protect and Keep Information
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction. No website, email system or online form can be guaranteed to be completely secure, but we aim to use reasonable administrative, technical and operational safeguards.
We retain personal information only for as long as reasonably required for the purpose for which it was collected, including quote management, customer communication, record keeping, legal compliance, tax obligations, dispute handling and legitimate business purposes.
Your Rights
Your POPIA Data Subject Rights
Subject to POPIA and applicable law, you may request access to, correction of or deletion of your personal information. You may also object to certain processing or request that we stop using your information for direct marketing.
To exercise your rights, contact us using the details at the bottom of this page.
PAIA
Promotion of Access to Information Act Notice
The Promotion of Access to Information Act, 2 of 2000, commonly known as PAIA, gives persons the right to request access to certain records where required for the exercise or protection of rights.
Requests for access to records should be submitted in writing to Keevey Roofing using the contact details below. Depending on the nature of the request, the requester may be asked to complete the prescribed PAIA form, provide proof of identity, describe the record requested and explain the right they wish to exercise or protect.
Keevey Roofing may refuse access where permitted by law, including where records are confidential, legally privileged, commercially sensitive, third-party protected or otherwise exempt from disclosure.
Website Terms
Terms of Website Use
By using this website, you agree to use it lawfully and responsibly. You may not use the website to submit false information, attempt unauthorised access, interfere with website security, copy protected content without permission or use the website in a way that causes harm to Keevey Roofing, its customers or service providers.
Website Content
Website content is provided for general information about Keevey Roofing, roof truss manufacturing and roofing material supply. It should not be treated as engineering, architectural, construction, legal, tax or professional advice.
Intellectual Property
Unless otherwise stated, website text, layout, branding, design elements and content belong to Keevey Roofing or are used with permission. You may not copy, reproduce, distribute or commercially use website content without written permission.
External Links
This website may contain links to third-party websites or platforms such as WhatsApp, Google Maps, social media pages or service providers. Keevey Roofing is not responsible for third-party website content, privacy practices, availability or security.
Quote Terms
Quotation and Supply Terms
Quotes provided by Keevey Roofing are based on the information supplied by the customer, contractor, developer or representative. This may include plans, measurements, drawings, material preferences, project location and timeline.
- Quotes may change if plans, measurements, materials or project requirements change.
- Availability and pricing of materials may change due to supplier, market or stock conditions.
- A quote does not guarantee supply until accepted and confirmed according to Keevey Roofing’s process.
- Lead times are estimates unless expressly confirmed in writing.
- Delivery, collection and handling arrangements must be confirmed before supply.
- Customer-supplied plans and information must be accurate and complete.
Returns & Cancellations
Returns, Refunds and Cancellation Guidance
Because many roofing products, trusses and project-specific materials may be custom manufactured, specially ordered, cut, measured or supplied according to project specifications, returns and cancellations may be limited.
Custom or Special-Order Items
Custom-manufactured roof trusses, specially ordered materials, cut-to-size materials and project-specific goods may not be returnable unless defective, incorrectly supplied by Keevey Roofing or otherwise required by applicable law.
Standard Stock Items
Standard stock items may be considered for return only if unused, undamaged, in original condition, accompanied by proof of purchase and returned within a reasonable period, subject to Keevey Roofing’s approval and applicable law.
Damaged or Incorrect Goods
Any damaged, defective or incorrectly supplied goods should be reported as soon as reasonably possible after delivery or collection. Photos and supporting information may be required to assess the issue.
Cancellations
Cancellation of accepted quotes or orders may be subject to costs already incurred, manufacturing progress, supplier charges, transport costs, administrative costs or other reasonable expenses.
Disclaimers
Technical, Structural and Website Disclaimers
Structural Disclaimer
Roofing structures must be designed, assessed and signed off by qualified professionals. Any information on this website about trusses, materials or roofing options is general in nature and must not be used as a substitute for approved plans, engineering design, site-specific assessment or professional construction advice.
Installation Disclaimer
Keevey Roofing is a supply-focused business. Installation, erection, waterproofing, finishing work and site labour are the responsibility of the appointed contractor, builder or installer unless otherwise agreed in writing.
Website Accuracy
We aim to keep website information accurate and up to date. However, material availability, product specifications, service areas, contact details and other information may change. Please confirm important details directly with Keevey Roofing before relying on them.
Limitation of Liability
To the maximum extent allowed by law, Keevey Roofing is not liable for loss or damage arising from misuse of website information, incomplete customer information, unauthorised use of the website, third-party platforms or decisions made without proper professional advice.
Direct Marketing
Marketing Communication
Keevey Roofing may send follow-up communication related to enquiries, quotes, services or customer relationships. We will aim to avoid sending unsolicited marketing communication without a lawful basis or appropriate consent.
You may ask us to stop sending marketing communication at any time by contacting us directly.
Complaints
Privacy and Service Complaints
If you have a privacy concern, website concern or service-related complaint, please contact Keevey Roofing first so that we can try to resolve the matter.
If your complaint relates to personal information and is not resolved, you may have the right to contact the Information Regulator South Africa.
Legal Contact
Contact Keevey Roofing
For legal, privacy, PAIA, POPIA, website or policy-related enquiries, contact Keevey Roofing using the details below.
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